ligadunia365 Privacy Policy
This page describes what we collect when you use ligadunia365 and how we keep that data protected. We understand that most of our players access ligadunia365 from a mobile phone — whether through Android APK, iOS Safari, or our progressive web app on tablets — so we've designed our data practices around mobile security and minimal data transfer.
Our privacy policy covers what personal information we collect during account registration and ongoing use, how we process that data for payments, withdrawals, and compliance, which third-party services touch your data, and what rights you have over your information. We process data transparently and retain information only as long as needed to deliver ligadunia365 services and comply with local law.
If you have questions about how we handle your data, our live-chat team can walk you through specific sections, or you can contact our data officer through the channels listed at the end of this policy.
Data we collect on ligadunia365
When you register an account on ligadunia365, we ask for your email, full name, date of birth, and residential address. You also create a password and provide a phone number for two-factor authentication. This information is stored on our servers and encrypted at rest using AES-256 encryption.
During gameplay and account activity, we log your IP address, device identifier, and browser type. On mobile, we note your device model and OS version to ensure our app or browser interface works smoothly on your phone. We do not store your precise GPS location; our servers note your general region only to comply with jurisdiction restrictions for your area.
When you make deposits through DANA, e-wallet, mobile banking, or bank transferswe collect transaction IDs, timestamps, and payment method type — but never your full bank account details or card numbers. Payment processors (local payment, online payment, e-wallet, and others) handle sensitive financial data; we store only confirmation records on our end.
KYC verification and document handling
Before your first withdrawal, we require identity verification (KYC). You upload a photo of your Indonesian KTP, passport, or driver's license through your mobile account. This image is transmitted over HTTPS, stored securely on our servers, and reviewed by our compliance team only — not shared with marketing or external parties.
Once your identity is verified and approved, we retain the document image for the duration of your account plus a retention window for compliance audits. If your account is closed, we keep records for the period required by law, then securely delete or anonymize them. You can request verification status or document review through live chat at any time.
Withdrawal and account security logs
Our servers record when you request a withdrawal, which payment method you chose, and the status of each transaction (pending, approved, failed, completed). We also log password resets, login attempts from new devices, and changes to your account recovery email. These logs help us detect unauthorized access and assist you if you suspect account compromise.
If you reset your password on mobile, we send a confirmation email and log the reset action. We never email your password itself — only a secure link to create a new one. All password-reset links expire after one hour.
How we use your data
We use your email to send account notifications, withdrawal confirmations, and support responses. Your phone number is used for two-factor authentication codes. Your name and address are matched against our identity verification documents and shared with payment processors only to confirm deposit and withdrawal requests.
We analyze gameplay and betting patterns in aggregate — never at individual level — to improve our platform, identify technical issues, and meet compliance standards. We do not sell individual user data to third parties. We do not build marketing profiles from your betting history.
If you contact our support team, we record your conversation to resolve your issue and improve our service. You can request a transcript of any support chat through our contact formChat logs are retained for 12 months, then deleted unless relevant to an active dispute or compliance matter.
Third-party processors
Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive only the minimum data needed to process your deposit or withdrawal — your transaction ID, amount, and confirmation status. We do not share your full account balance or betting history with any payment processor.
Our servers may be hosted outside Indonesia, but your data is encrypted in transit and at rest regardless of server location. We use reputable cloud providers that comply with data protection standards. If you want details on server location or hosting provider, contact our data officer.
We use analytics software to track page performance and user flows on our website and mobile app (e.g., how long login takes, whether the deposit form submits successfully). This data is anonymized and used only to improve mobile responsiveness and fix bugs. Analytics data is not used for marketing.
Cookies and local storage
Our ligadunia365 website uses session cookies to keep you logged in during your visit. These cookies expire when you close your browser or after 30 days of inactivity. We do not use tracking cookies or third-party advertising cookies.
On mobile, our app and progressive web app store your login session locally on your device — not on external servers — so you remain signed in between sessions. You can clear this local storage at any time by uninstalling the app or clearing your browser cache. If you do, you'll need to log in again on your next visit.
Your rights on ligadunia365
You have the right to access, correct, or request deletion of your personal data. To request a copy of the data we hold about you, contact our support team with your account details. We'll provide your information in a machine-readable format within a standard review window.
You can update your email, phone number, and address through your account settings at any time. To request deletion of your account and associated data, contact our compliance team. Note that we must retain certain records (e.g., identity verification documents, transaction logs) for the period required by law, even after you delete your account. We'll explain which data must be retained and for how long.
If you believe we've mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We encourage you to contact us first through live chat — most data concerns are resolved quickly through our internal process.
Data retention and changes to this policy
We retain your account data for as long as your account is active. After account closure, we keep payment and KYC records for the period required by local law (typically 5-7 years for financial compliance), then securely delete or anonymize them. Chat logs and support records are kept for 12 months unless relevant to an ongoing dispute.
We update this privacy policy periodically. Material changes are notified to you through email or a prominent notice in your account. Your continued use of ligadunia365 after such notice constitutes acceptance of the updated policy. This policy is effective as of the date shown at the bottom of this page.
- Secure data transmission: All communication between your mobile device and our servers uses HTTPS encryption.
- Breach notification: If we discover unauthorized access to your data, we'll notify you by email within 48 hours and explain steps we've taken.
- Contact our data officer: For privacy-specific questions, email our compliance team or use the live-chat contact form below. We respond within one business day.
Your data security is integral to how we operate ligadunia365 — encrypted, minimal, and used only to serve you.
This privacy policy was last updated in 2025. For the most current version, visit this page directly. If you have questions or need clarification, our live-chat team is available through your account dashboard or the contact link in our footer.